Maximum efficiency, increased availability, more reliability - this is what our KMU LOFT Customer Service stands for. Your system must reliably operate 24/7? It is a vital part of your production and manufacturing processes? You require ultimate availability? You want to schedule your repair and maintenance tasks predictably and at lowest cost?

The intelligent operations control of your KMU LOFT system will assist you in all of these tasks. The system will automatically notify you in time of any required maintenance, e.g. oil changes, making life easier for your employees and minimising maintenance downtimes. Our innovative remote maintenance features help you minimise maintenance costs, enable fast and easy software updates, and allow you to cost-efficiencently adjust your system to changed conditions anytime.


KMU LOFT Customer Service

Maintenance | Installation | Spare Parts | Operating Equipment

KMU LOFT Cleanwater - Your Lifetime Service Partner Service over the complete lifetime of your plant

Expert advice, training, maintenance and repair: Our professional support is at your side also after installation to ensure excellent performance of your wastewater treatment plant all thorugh its lifetime.

We help you fix any upcoming problem at lowest cost: Our KMU LOFT service technicians are immediately at your side - via phone, remote maintenance or directly on-site. Based on our track record, we can resolve 85% of all questions by phone, without any on-site service support needed.

Service Mitarbeiter bei der Wartung



Please dial the service hotline:
+49 (0) 7622 66696-30
or by e-mail


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Spare Parts

You want your replacement and wear parts to come to you fast, reliably, and in highest quality? We are ready to help you with replacement, wear parts and accessories any time, anywhere, to ensure that you get the parts you need in time - be that operating supplies, lubricants or valves and seals. Benefit from our long spare parts expertise to reduce your operating costs!

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Operating Supplies

Protect the efficiency and availability of your system and benefit from our long KLC application expertise!
Our customized cleaners, defoamers and additives will help you achieve ultimate process stability and optimum operational safety of your vacuum evaporator over many years. Our two designated application laboratories will support you in achieving maximum system efficiency with perfectly matched operating supplies.

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Vacuum Evaporator - Expert Training

Turn your employees into experts - We offer trainning sessions at our facilities and on-site at your company. If you are interested in the training programs of our application experts, contact us for further details.


Our KMU LOFT commitment to you



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